Graeme Shanks

Research: Information Systems

I focus on business analytics, conceptual modelling, data quality and the implementation and impact of information systems. Some current and recent projects include:

• 2010-2014, The Impact of Strategy on Business Analytics Success. Funded by Australian Research Council (ARC) (#DP1094005). Awarded to Shanks, Seddon, Reynolds and Willcocks.
• 2009-11, Competing with Business Analytics. Funded by Australian Research Council (ARC) (#DP0987003). Awarded to Seddon, Shanks, Scheepers and Reynolds.
• 2006-08, The Impact of Information about Data Quality on Decision Making. Funded by Australian Research Council (ARC) (#DP0665456). Awarded to Shanks, Churilov and Price.
• 2006-08, Organisational Motivation as a Predictor of Benefits from the Adoption of Information Technology. Funded by Australian Research Council (ARC) (#DP0665270). Awarded to Rahim, Shanks and Johnston.
• 2005-07, Modelling in the Large. Funded by Australian Research Council (ARC) (#LP0560417). Awarded to Rosemann, Green, Shanks, Sedera, zur Muehlen and Sadiq.
• 2003-05, Human aspects of ICT convergence. Funded by Australian Research Council (ARC) (#LP0347459). Awarded to Howard, Carroll and Shanks.
• 2003-04, The Information Health Monitor: an Instrument to Assess the Product and Service Quality of Information. Funded by Australian Research Council (ARC) (#DP0343858). Awarded to Shanks.
• 2001-03, A Theoretical and Empirical Evaluation of Conceptual Modelling Practices in Information Systems Development. Funded by Australian Research Council (ARC) (#A00105230). Awarded to Weber, Shanks and Moody.
• 2001-03, Understanding and Evaluating the Quality of Customer Information. Funded by Australian Research Council (ARC) (#C00106777). Awarded to Shanks.

Collaborators include

• Novell
• Telstra
• SAP and the
• Australian Research Council (ARC)

Some forthcoming or recent publications

• Satchell. C., Shanks, G., Howard, S. and Murphy, J. (2009) Identity crisis: User desires for multiplicity and control in identity management systems, Behaviour and Information technology (BIT), 1-12
• Nguyen, L. and Shanks, G. (2009) A Framework for Understanding Creativity in Requirements Engineering, Journal of Information and Software Technology (JIST), 51:3, 655-662
• Shanks, G., Jagielska, I. and Jayaganesh, M. (2009) A Framework for Understanding Customer Relationship Management System Benefits, Communications of the AIS, 25:26, 263-288
• Shanks, G., Tansley, E., Nuredini, J., Tobin, D. and Weber, R. (2008) Representing Part-Whole Relationships in Conceptual Modelling: An Empirical Evaluation, MIS Quarterly, 32:3, 553-573
• Price, R., Neiger, D. and Shanks, G. (2008) Developing a Measurement Instrument for Subjective Aspects of Information Quality, Communications of the AIS, 22:3, 49-74
• Nguyen, L., Shanks, G., Vetere, F. and Howard, S. (2008) The Information Needs of Family Carers in Collaborative Healthcare, Communications of the AIS, 23:10, 179-192
• Rahim, M.M., G. Shanks, R.B. Johnston and P. Sarker (2007), Organizational Motivation and Inter-Organizational Systems Adoption Process: Empirical Evaluation in the Australian Automotive Industry. Journal of Electronic Commerce and Organizations, 5:3, 1-16
• Fisher, J., Shanks, G. and Lamp, J. (2007) A Ranking List for Information Systems Journals, Australian Journal of Information Systems, 14:2, 5-18
• Gartlan, J. and Shanks, G. (2007) The Alignment of Business and Information Technology Strategy in Australia, Australian Journal of Information Systems, 14:2, 113-139
• Smith, S., Johnston, R., Shanks, G. and Rahim, M. (2007) From intention to motivation: Developing a motivation-based model of IOS adoption and implementation. Proc. International Conference on Information Systems, Montreal, December
• Pervan, G. and Shanks, G. (2006) The 2005 Survey of Information Systems Research in Australia. Australian Journal of Information Systems, 14:1, 273-280,
• Price, R. and Shanks, G. (2005) A Semiotic Information Quality Framework: Development and Comparative Analysis. Journal of Information Technology 20:2 (June), 88-102
• Gibbs, M., Shanks, G. and Lederman, R. (2005) Data Quality, Database Fragmentation and Information Privacy. Surveillance & Society, 3:1, 45-58
• Shanks, G., Tansley, E. and Weber, R. (2004) Representing Composites in Conceptual Modelling. Communications of the ACM, July, 77-80

Reports

• A Framework for Understanding Customer Relationship System Benefits (download framework)
• InfoQual Data Quality Framework Summary (download summary)

Editorships

• International Journal of Data Warehousing and Mining
• Pacific Asia Journal of the Association for Information Systems
• Journal of Knowledge Management Research and Practice
• Journal of Database Management

Current and Recent Teaching

• 615610 Research Methods in Information Systems
• 615644 Data Warehousing