Rachelle Bosua
Academic in the Dept of Information Systems
PhD (The University of Melbourne)
GCUT (Graduate Certificate in University Teaching, The University of Melbourne)
BSc Honnours, MSc (IS & SE), The University of South Africa
BSc (The University of Pretoria, South Africa)

Lecturer
Department of Information Systems
111 Barry Street, Carlton, 3010, VIC, Australia
The University of Melbourne
Tel: +61 3 8344 1398
Fax: +61 3 9349 4596
Email: rachelle.bosua@unimelb.edu.au

Research Interests
I completed my PhD early in 2008 in the area of Knowledge Management and developed a model that explains the different supportive networks that enable and facilitate knowledge sharing in organisational teams. Since then my research is focused on knowledge strategy, social networks, knowledge sharing and the transfer of knowledge within and between organisational teams. I am also interested in knowledge codification and reuse and ways in which information and knowledge is classified and content managed to support knowledge flows in teams. My interested also includes Communities of Practice and the modeling and design of system that support all of the knowledge management activities. At the moment i am doing interesting research with a variety of colleagues and students from all over the world in areas such as virtual teams, change management, organisational learning, knowledge security and confidentiality and information modeling.

PhD (Dec 2008) A model to explain effective and efficient knowledge sharing in workgroups in complex organisational settings.

Reviewed Publications
- Bosua, R and Evans, N., (2012), Social Networks and Absorptive Capacity, International Conference on Knowledge Management (ICKM 2012), 29 - 31
January, Dubai, UAE.
- Alturki, N. and Bosua, R., (2011), Assessing Nurses' Knowledge Sharing Problems Associated with Shift Handover in Hospital Settings, The 22nd Australasian Conferenc on Information Systems (ACIS), 30 November - 2 December, Sydney, Australia.
- Zalk, M and Bosua, R and Sharma, R (2011) Improving Knowledge Sharing Behaviour within Organisations: Towards a Model, The 19th European Conference on Information Systems (ECIS) : ICT and sustainable Services Development, 9-11 June, Helsinki, Finland.
- Ariff M.M., Milton, S.K., Bosua, R. and R.S. Sharma (2011) Exploring the role of ICT in the formation of Transactive Memory Systems in Virtual Teams, Proceedings of the 2011 Pacific Asia Conference on Information Systems, (PACIS), Brisbane, Australia.
- Arshad, N, Bosua, R., and S.K. Milton (2010) Facilitating Information Sharing in organizations using Electronic Content Management Systems (ECMS): Towards a model. Proceedings of the 21st Australasian Conference on Information Systems (ACIS), Brisbane, Australia.
- Bosua, R and Mendoza, A (2010) The role of Social Networks and Artefacts in Technology Appropriation, the 21st Australasian Conference on Information Systems (ACIS), 1-3 December, Brisbane, Australia.
- Arshad, N., Bosua, R., and Milton, S. (2010) Facilitating Information Sharing in Organizations using Electronic Content Management Systems (ECMS): Towards a Model, 21st Australasian Conference on Information Systems, 1-3 December, Brisbane, Australia
-Helms, R, Bosua, R. and Ignatio, R. (2009) Impact Assessment of Knowledge Sharing Bottlenecks: The Knowledge Sharing Environment Model (KSEM), The 20th Australasian Conference on Information Systems, 2-4 December, Melbourne
- Bosua, R. and Mendoza, A. (2008) The role of Social Networks in Technology Appropriation, 19th Australasian Conference on Information Systems, 3-5 December, Christchurch, New Zealand
- Bosua, R. and Scheepers, R. (2007) Towards a model to explain knowledge sharing in complex organizational environments, Knowledge Management Research and Practice, 5(2):93-109
- Bosua, R., Scheepers, R. & Lakomski, G. (2004). Distributed Cognition and IT support for Knowledge Work in Breakdowns. 15th Australasian Conference on Information, Systems. Elliot, S., Williams, M-A., Williams, S. and Pollard, C. Hobart, Tasmania, Australia: School of IS, University of Tasmania.
- Bosua, R., Scheepers, R. & Lakomski, G. (2003). Information Technology (IT) support for Tacit Knowledge exchange, Workshop Paper presented at OASIS 2003 workshop: Seattle, U.S.A.
- Bosua, R., & Scheepers, R. (2002a). IT Support for Communities of Practice in Organisational Settings. The 13th Australasian Conference on Information Systems. Wenn, A., McGrath, M. and Burstein, F. Melbourne, Australia: Victoria University of Technology.
- Bosua, R., & Scheepers, R. (2002b). Towards Web support for tacit knowledge exchanges. Proceedings of the 25th Information Systems Research Seminar in Scandinavia. Bodker, K., Pedersen, M.K., Norbjerg, J., Simonsen, J. and Vendelo, M.T. Bautahoj, Denmark.
- Bosua R. (1998) An Object-oriented approach to the development of a CAI-lesson for the Internet, in: CITTE'98, Conference on Information Technology in Tertiary Education, University of South Africa, May.
- Bosua R. and S. Brinkkemper (1995) Realization of an Integrated Software Engineering Environment through heterogeneous CASE tool integration, in: Proceedings of the 7th International Conference on Software Engineering Environments (SEE'95), edited by M. S. Verrall, IEEE CS-Press, California, April 1995.
- Bosua R. and S. Brinkkemper (1995) The integration of Object-oriented and Conventional CASE tools, published in: Proceedings of the 2nd International Conference on Object-Oriented Information Systems, OOIS'95, edited by J. Murphy and B. Stone, December 1995, Ireland.
- Bosua R. and S. Brinkkemper (1994) The state of art of CASE tool integration, in: Proceedings of the 5th workshop on the next generation of CASE tools (NGCT'96) of CAISE'94, Edited by B. Theodoulidis, Memoranda Informatica 94-25, May 1994.

Supervision
PhD students:
Noreen Asra Issad: Information sharing and Content Management (with Simon Milton)
Mohamed Imran Mohamed Ariff: The development of Transactive Memory Systems (TMS) in Virtual Teams (with Simon Milton and Rajeev Sharma)
Marion Zalk: Motivations and rewards associated with Knowledge Contributions in Electronic Networks (with Rajeev Sharma)
Michael Boheane: Business-IT Alignment and Socio-technical Systems Development (with Simon Milton)
Hunter Dean: Knowledge Management and Social Networking (with Shanton Chang)
Nazik AL Turki: Knowledge Sharing and Shift-handover in Hospitals (with Sherah Kurnia)

Masters:
2011 Terry Zhuang: Exploring the link between Organizational Learning and Intellectual Capital
2011 Ada Yuwei: IT artefact support for communications associated with IT-enabled change in organisations (with Antonette Mendoza)
2011 Nazik AL Turki: Knowledge Sharing and Shift-handover in Hospitals

Honours projects:
2010 James Git Hou Tan - Knowledge Confidentialiy and Knowledge Availability (with Atif Ahmad)
2010 Chris Poynton - Security and Information Privacy in Organisations (with Shanton Chang)
2008 Yee Chian Lim - Intranet Content Management and Knowledge Management

Reviewing Activities:
Knowledge Management Research and Practice (KMRP), 2009-2012
European Conference on Information Systems (ECIS), 2012
International Journal of Knowledge-based Organizations (IJKBO), 2010, 2011
Pacific Asian Conferenc on Information Systems (PACIS), 2011
Australian Conference on Information Systems (ACIS), 2007-2010